A Roster Coordinator or Scheduler supports NDIS providers by managing staff rosters, shift allocations, and schedule updates. Remote365 supports NDIS organisations by sourcing reliable remote professionals while managing recruitment, HR, and payroll, allowing providers to maintain consistent service coverage and operational efficiency.
Roster Coordinators help ensure staff schedules are organised, updated, and aligned with service delivery needs. This role focuses on coordinating shifts, managing changes, and maintaining accurate scheduling records.
Responsibilities are defined by the provider and aligned with internal workforce systems, service requirements, and compliance processes.
Roster Coordinators bring structure and reliability to workforce planning. By managing schedules and shift coordination, this role helps reduce coverage gaps and administrative pressure on local teams.
For many providers, this role supports:
This role supports operational continuity while enabling teams to focus on participant outcomes.
A Roster Coordinator or Scheduler may support tasks such as:
The scope of work is customised based on the provider’s workforce structure and service model.
This role works well for NDIS providers who:
The role suits both small providers and larger organisations with established scheduling systems.
Roster Coordinators typically work within systems selected by the provider, including:
System access, onboarding, and workflow training are provided by the NDIS provider to ensure alignment with internal processes.
Get started with Remote365 in just four simple steps
The provider outlines scheduling needs, system familiarity, coverage requirements, and availability.
Remote365 sources and screens candidates based on the provider’s criteria.
Shortlisted candidates are presented for interviews. The provider selects the best fit.
Remote365 manages employment contracts, HR administration, payroll, and ongoing support.
Potential savings: Up to $55,000+ per year
This structure ensures the roster coordinator operates within the provider’s service framework.
Each Roster Coordinator is supported by a dedicated team leader who:
Experience preferences can be specified during recruitment. Prior NDIS rostering experience is not guaranteed, but candidates are screened based on scheduling capability and system familiarity.
Training and workflow guidance are provided by the NDIS provider to ensure alignment with internal systems and processes.
Daily scheduling priorities and approvals are managed by the provider. Employment administration and performance oversight are supported externally.
Most placements are completed within 10 to 14 days, depending on role requirements and interview scheduling.
