We understand the NDIS industry and the daily challenges of delivering quality participant support. Our Filipino professionals are trained, qualified, and familiar with NDIS standards so your team can focus on what truly matters—supporting participants and improving lives.

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Qualified professionals ready to support your NDIS service delivery
Real results from Australian NDIS companies working with Remote365
Common questions from NDIS providers about outsourcing with Remote365
Training, compliance guidance, and internal induction are handled by the NDIS provider. Remote365 manages the recruitment and HR process, while you provide the tools, systems, and training your team will follow day to day. This ensures your remote staff work according to your organisation’s standards and compliance requirements.
We cannot guarantee that every candidate will have previous NDIS experience. However, we screen candidates based on the qualifications, background, or skill sets you require, and we prioritise applicants who have worked in similar support, administrative, or compliance-related roles. Our goal is to find someone who aligns closely with your standards and can be trained effectively within your NDIS framework.
We handle the entire recruitment process on your behalf. This includes sourcing, screening, interviewing, background checks, employment setup, HR management, and payroll. You interview final candidates and choose the person who best fits your needs. Once hired, your remote professional works directly with your team while we manage HR and compliance on the backend.
You manage daily tasks, expectations, and workflow just as you would with a local employee. Remote365 appoints a dedicated team leader who oversees attendance, monitors performance, and provides regular feedback. Your team leader is your go-to person for support, performance updates, and any concerns you wish to raise.
Common roles include administrative assistants, roster coordinators, plan management assistants, finance assistants, compliance support staff, client services coordinators, and marketing assistants. If you require a different position, we can source candidates based on your specific skill and experience requirements.
All staff sign confidentiality agreements and operate in secure, monitored environments. Systems are encrypted, access is restricted, and all HR practices align with Australian privacy expectations. Clients provide their own tools and platforms to ensure compliance with NDIS record-keeping and data standards.
The NDIS provider supplies the software, tools, logins, and training required for the role. This ensures your remote staff follow your established workflow, documentation practices, and compliance requirements.
Most roles are filled within 10 to 14 days. We begin by understanding your requirements, then provide a shortlist of suitable candidates. After interviews and your final selection, we handle contracts, onboarding, HR setup, and payroll so your new team member can start quickly.